ABOUT THE FACTS

Who are we?

Meade & Eve is a growing start up boutique fashion label, specializing in contemporary, Bohemian and Folk Provincial wear and accessories for woman. The label draws inspiration from up to the minuet concepts, the natural and the romantic to create a warm and comprehensive ethos. Meade & Eve prides itself on diligent graphic and design concepts inspired by the smooth lines and shapes of the modern, the organics and style of the rustic natura, the inquiry and curiosity to interpret and engage with classical art history, and the tomorrow, all of which are in dialogiue with key elements attributed to explorations of contemporary vogue and the renaissance and return to the poetic.

Meade & Eve managed a visit to Europe just before the casp of the pandemic global crisis, and are thankful to say had the opportunity to engage in overseas connections as well as evolving ourselves here in Australia. We make expensively throughout Europe and here in Melbourne Australia.

Where is Meade & Eve located?

We are located in Australia. Our wonderful Australia, a land of vast plains, eucalyptus and sweet waters. A place where the cities are born with the spirit of the provincial heart land, a place of thinkers and dreamers and makers.

Ordering your treasures

Place your orders via the click on product icons on your selected items, location and fast track shipping is the regular method of travel; this is already pretty fast, however if you require super extra, extra rocket fast delivery, this is also available as an added option for you. It does cost, however sometimes when you really want something now, it totally makes sense to pay the little extra, when you know you will be vibing at that thang in that piece… and it’s around the corner, otherwise if you don’t mind ‘fast’ without the ‘rocket’ jut go regular. If you have any further questions, please reach out, we are happy to chat further on hello@meadeandeve.com

Can I track my order?

All shipments are sent via Registered Air Mail and a tracking number will be emailed to you once your order has been dispatched. If you have not yet received a shipping confirmation email please login to check the status of your order, or you can contact us directly for further information.

Payments

We accept both PayPal and also direct CC payment via our secure online checkout system. If you are experiencing troubles at the checkout then please send the details of your order via email and we will be happy to draft a manual invoice for you. Remember to attach your artwork file and be specific about which products you wish to purchase so that we may invoice accordingly.

Shipping

So who pays for shipping?

We provide that service for you via tracked international and local “Regular Registered Post” be it the sign on delivery tracked parcel way.

Complimentary International Shipping on Two Mask Purchases Now Available!

We are offering a buy “any two masks of your choice” offer for anyone living outside of Australia and we will ship it to you complimentary! You’re most welcome! Yes it’s true! We don’t want you to miss out! We want to make you happy and have a little piece of Meade & Eve too, So, yes, go for it lovelies. X Two Masks, any at all and we’ll get it to you.

Is International Shipping complimentary for all other purchases?

This service applies to any purchase over $100.00 complimentary international shipping.

This service provides regular” Registered Post” delivery and applies to all countries around the world.

We are also responsible for notifying our customers if there are any delays with the shipment if that be the case.

What do you mean by “Registered Regular Post” for local, state wide Australian and International?

What we mean by that is each parcel is sent via “Registered Air Mail” and is handled by “Australia Post” with a “tracking number”. Within Australia, regular means; 3-7 working days depending on your location, we provide this service for you, so you don’t need to worry about that at all.

For international air “Regular Registered” takes between 5-21 working days to arrive at your destination - depending on your location. We use “ Australia Post” as our provider for our regular services, your parcel travels with care by air, however you will need to understand Covid at times right now may cause delays here and there.

If you would like more info please pop us an email.

Turnaround time - How long does it take to receive a parcel?

Within Australia; 3-7 business days. International postage depends on where you are located.

For International it’s between 5-21 working days and travels by air.

If it’s getting sent to somewhere tucked away, or you are feeling like it’s just best to ask for estimated times, please don’t hesitate to ask! We can find out for you and let you know.

Fast postal delivery, who do you use and how fast is fast?

This service takes between 2-12 days, registered with signature on delivery.

This is the super, super speedy option for super speedy delivery with our preferred carrier, our winged traveller, ‘‘DHL’’ express.

Who pays for the super, super fast postals?

This option is a “customer pays” option, and varies depending on quantity. Please refer to estimated times and cost below.

Just to be sure, do you ship overseas anywhere at all?

Yes of course, be it a remote location, mountain village or as far as the eye can imagine traversing across the world, the answer is yes! Arrival times may vary however anything is possible. We are able to ship to over 130 destinations worldwide. Each parcel is sent via Registered Air Mail and is handled by Australia Post. To seek further inquiry as to whether we ship to your precise location you may try entering your details at the checkout in order to obtain a quote.

How does COVID affect my parcel delivery?

COVID is creating delays here and there, yes it’s true. Not every time, not everywhere, its unpredictable, however the ratio these days is looking pretty good for our side of things.

How are the shipping costs calculated?

According to your destination, however you only need to worry about that if you go the DHL super rocket speedy way. In that case it’s dependant on weight and location.

Returns

Can I return an item?

Sure, if you’re needing a return you have 31 days. Please refer to return and details page for further information.

More Help

If you have any further questions or queries or you just feel like reaching out and sending us a warm hello, that would be super wonderful, please contact us on hello@meadeandeve.com. We aim to respond all emails within 48 hours. Have a super great day. Love Meade & Eve.